From the Vermont School Boards Association website:
Step 1: Complainants are to first bring complaints to the individual concerned.
Step 2: If the problem cannot be resolved with the individual concerned, it should be brought to the attention of the immediate supervisor or administrator. The complaint should be in writing stating the issue and supporting facts. If the complaint involves an employee, the individual employee shall be given opportunity for explanation, comment, and presentation of the facts as he/she sees them.
Step 3: If the issue is not resolved by the involvement of the immediate supervisor, the complainant may refer the issue to the Principal for his or her review and decision.
Step 4: In the event the Principal’s review does not lead to a satisfactory resolution, the complainant may submit the issue to the Superintendent for review and decision.
Step 5: If after completing the above steps the complainant feels that he/she was not treated in a manner consistent with policy, or that the Superintendent did not act in compliance with policy, he/she may request in writing to the Board Chair review by the Board at its next regularly scheduled meeting. The Board review shall determine if actions taken by the district were in compliance with policy. This review may take place in executive session if appropriate. If there were no policy violations the matter is deemed closed. However, the Board may consider revising policy for the future. If the Board determines violation of policy it shall instruct the Superintendent to regain policy compliance. Board decisions are final.
All school board meetings are held at 6:00 PM in the HES Library on the 3rd Monday of the month. The public is invited and encouraged to attend public board meetings. Meetings can also be seen on CATV8.org.